Smoke Customer Intelligence Customer Support Portal

 Smoke Customer Intelligence Customer Support Portal As Smoke CI grows and strives for continual improvement, we have migrated our support ticketing system to a new, global provider. Through this new solution we are able to better manage our tickets, provide ever better support to our customers and gain deeper insight into our support to you to meet this continual improvement … Read More

Smoke CCS talks customer engagement at IAUG Chapter Conference 2014

IAUG Chapter Conference 2014

Smoke CCS played a key role at this year’s International Avaya Users Group (IAUG) South African Chapter Conference that took place from 24-27 August, 2014. The annual IAUG conference is the key event for South African users of Avaya systems to come together and share experiences, challenges and best practices. The four-day conference saw members of the Avaya community from … Read More